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It does not possess the quality or capability to properly clean the DVD laser in the very least. If your considering the purchase of this based on the previous reputation of Maxell, think again. Fools rush in, were wise men never go. Complete and utter junk. This DVD seems to have a mind of it's own as to whether it activates once you place it into your DVD player. If you do end up with the screen prompts don't consider yourself one of the lucky few.
It is outrageous that this company thinks it can get away with this. There is no phone number to call. I will never again buy any product affiliated with Maxell in any way. This DVD "Cleaner" does not work. It will not play, it just hangs, and it can damage your unit.
Since the box containing the disk has no Maxell telephone number on it, I can't (as I would like) call Maxell to get their take on the problem. A DVD player at Wal-Mart, where I had purchased the disk, played the disk without difficulty. Three different employees professed mystification at the inability of my DVD players to read the disk. None of my three DVD players (Sony, Magnavox, Proscan) will read the lens-cleaner disk. I feel ripped off. I tried to run a replacement disk. When I try to play it, I get either a "can't read" message (Sony) or a strange sound as if the player is trying, but unsuccessfully, to play the disk. Same result.
I also noted that the amount of bristles on this disc are fewer than the amount of bristles on their older version. I had an older version of this product which worked in our DVD players, but this one doesn't work. The players can't read the disc.
The product isnt worth your money, it says it cleans the lens but after use of product i am still having the same problems with my electronic.
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