|
It is outrageous that this company thinks it can get away with this. There is no phone number to call. I will never again buy any product affiliated with Maxell in any way. This DVD "Cleaner" does not work. It will not play, it just hangs, and it can damage your unit.
Since the box containing the disk has no Maxell telephone number on it, I can't (as I would like) call Maxell to get their take on the problem. A DVD player at Wal-Mart, where I had purchased the disk, played the disk without difficulty. Three different employees professed mystification at the inability of my DVD players to read the disk. None of my three DVD players (Sony, Magnavox, Proscan) will read the lens-cleaner disk. I feel ripped off. I tried to run a replacement disk. When I try to play it, I get either a "can't read" message (Sony) or a strange sound as if the player is trying, but unsuccessfully, to play the disk. Same result.
I also noted that the amount of bristles on this disc are fewer than the amount of bristles on their older version. I had an older version of this product which worked in our DVD players, but this one doesn't work. The players can't read the disc.
The product isnt worth your money, it says it cleans the lens but after use of product i am still having the same problems with my electronic.
So far I have no complaints with it. I must be lucky because I've owned this Maxell DVD Lens Cleaner for about 6--8 months now and its worked fine for me in all of my DVD players. I didn't get it from Amazon, I think I bought it at Target or someplace like that, but I paid about the same price as it is here (minus shipping of course).
|
